PERY support

Help us understand the issue

Describe the screen, what you expected, and what happened. Include your iPhone model, iOS version and PERY version if available. Do not send your password, sign-in code, payment card details, a child's full identity or medical records. Remove personal details from any screenshot.

Subscriptions and purchases

Manage or cancel renewal in iPhone Settings → your Apple account → Subscriptions → PERY. Deleting PERY or your account does not cancel an Apple subscription. Use the app's restore-purchases control for eligible subscriptions; contact support if the verified entitlement is missing. Apple handles refund decisions for App Store charges.

Privacy and account deletion

The app's privacy and account settings include data-management and deletion controls. You may also email us with a privacy request; proportionate account verification may be required. You do not need to attach identity documents to your first message.

Read the Privacy Notice and Terms of Use. These documents are currently marked as review drafts, not final legal approval.

Not an emergency service

PERY provides AI-assisted parenting guidance, not diagnosis, treatment or live emergency monitoring. In immediate danger, contact official emergency services where you are; do not wait for an app or email response.